Faqs

Frequently Asked Questions (FAQ)

Welcome to the Kart.Ltd FAQ page! Here, we’ve compiled answers to the most common questions to help make your shopping experience easier and more enjoyable. If you can’t find what you’re looking for, feel free to reach out to us.

1. What products do you offer?

We offer a wide range of products across various categories, including electronics, home goods, daily essentials, gadgets, and much more. Our inventory is constantly updated to ensure we provide you with the latest trends and high-quality products.

2. How can I place an order?

Placing an order is simple! Just browse our website at Kart.Ltd, select the products you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your payment and confirm your order.

3. How can I contact customer support?

You can contact us in the following ways:

  • Phone: +91 7600286142
  • Email: help@kart.ltd
  • Working Hours: Mon – Sun, 9:00 AM – 8:00 PM

Our support team is available during these hours to assist you with any inquiries or issues.

4. What are the delivery charges?

Delivery charges vary based on the product, size, and location. You can view the shipping charges during checkout, depending on your delivery address.

5. Do you offer free shipping?

We offer free shipping on certain orders, depending on the product and your location. Check the terms on the product page for more details.

6. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on the courier’s website.

7. What payment methods do you accept?

We accept a variety of payment methods for your convenience, including:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • UPI
  • Net Banking
  • Mobile Wallets

8. How do I return or exchange a product?

We want you to be completely satisfied with your purchase. If you’re not happy with the product, please contact our customer service team at help@kart.ltd within 7 days of receiving the item. Ensure the product is unused, in its original packaging, and with all tags intact. We will guide you through the return or exchange process.

9. Are my personal and payment details safe on your website?

Yes, we take your privacy and security seriously. We use secure encryption methods to protect your personal and payment details. Your information is never shared with third parties without your consent.

10. Can I modify my order after it’s been placed?

Once your order is confirmed, we begin processing it immediately to ensure a swift delivery. However, if you need to modify or cancel your order, please contact us as soon as possible at help@kart.ltd, and we will do our best to accommodate your request before the order is shipped.

11. Do you offer international shipping?

Currently, we offer shipping within India only. We are working on expanding our services to international destinations in the near future.

12. What if I received a damaged or incorrect item?

We apologize for any inconvenience caused. If you received a damaged or incorrect item, please contact our customer service team immediately at help@kart.ltd with your order details and photos of the product. We will resolve the issue as quickly as possible by either sending you a replacement or issuing a refund.

Still Have Questions?

Feel free to reach out to us anytime. We’re happy to assist!

  • Email: help@kart.ltd
  • Phone: +91 7600286142
  • Working Hours: Mon – Sun | 9:00 AM – 8:00 PM

Thank you for choosing Kart.Ltd!